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Terms and Conditions

Legal Terms
By leaving a deposit you agree to these terms and conditions. 

 

Deposit:

A 50% deposit is due at time of booking. This secures your event date. Half of this deposit is non-refundable as it is used to purchase special tools and ingredients.

 

Final Payment:

The remaining balance is 14 days prior to delivery. If your remaining balance is not paid on time, a 15% fee will be added to your balance. Your cake will not be released until the full balance is paid. If no Payment is received 7 days prior to delivery, your order will be cancelled WITH NO REFUNDS GIVEN.
 

Payment Options: 

Payment options include Zelle, Venmo, or Credit/Debit Cards. If paying with a credit or Debit card, your order will include a credit card processing fee as well as NJ state tax. Any orders being paid through Venmo, Zelle or Cash will receive a cash discount. Debit cards are charged the same as credit cards. 

 

Cake Changes:

We are unable to make changes to size, flavor and design after final payment is received unless otherwise noted. Any changes may be subject to additional charges.

 

Cancellations:
Cancellations 60 days or more before the order is due are eligible for a refund of all but the non-refundable deposit (25% of the order total).

If you need to cancel for an emergency after the four-week cutoff, please reach out to Lauren@BakedbyLA.com and we can discuss reallocating your deposit or order amount for a future order.

 

Pickup and Delivery:
For weddings, delivery and setup is included in your price unless you elect to pick up. Baked by LA is not responsible for any damage to the cake after setup is complete. You are responsible for providing an appropriate and secure table and environment for the cake(s). Cakes are heavy and require a sturdy table, and optimal room temperature of 75 degrees or below.  Please note that direct sunlight and temperatures of 75 degrees and higher may have drastic and adverse effects on any cake.
 

BakedbyLA bears no responsibility for any damage to cakes after pick up. Any repairs or additional cakes will be subject to additional fees.

 

Fresh Flowers:
Fresh flowers that are not food-grade will be stem-wrapped in floral tape or dipped in a food-safe barrier coating, but BakedbyLA bears no responsibility for fresh flower safety.

 

Equipment Deposits:
Any equipment deposit, such as for a cake stand or trays will be refunded to you when the item is returned in the same condition within two-weeks of your order delivery or pickup.

 

Guarantee:

Baked by LA promises you the best product and service we can provide. However, we cannot be held responsible for anything that should happen to the cake once delivery is complete.
 

If a vehicular accident occurs during the transportation of your cake (by Baked by LA) and the cake is damaged, a sheet cake will provided for your guests to eat, and A FULL refund will be given to you.


Allergies:

BakedbyLA products may contain or come into contact with milk, wheat, nuts, soy, and other allergens.  You agree to notify your guests of this risk for any allergic reactions. We are not responsible for any allergic reactions to guests consuming the product.

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